This Week’s Top 5 Travel News Highlights

Qantas' fleet of A380s are still grounded for inspections (Photo: Tamsin Slater via Flickr)

There’s a lot of cool stuff going on in the travel news world this week… here are the top 5 stories you might want to know about:

1. Free Wifi This Winter

Google is partnering with three major U.S. airlines to offer free wireless Internet access on domestic flights this holiday season. The free Wi-Fi will be available for travelers on AirTran, Delta and Virgin America from Nov. 20, 2010, to Jan. 2, 2011, according to a blog post by Sundar Pichai, vice president of product management at Google. This is awesome news for anyone flying home this holiday season!

2. Hotels Are Ditching The Front Desk

You read right – some hotels are cutting costs by removing the front desk. Andaz, a boutique brand owned by Hyatt, now has kiosks to check-into your room. MSNBC reports “Traditional front desks, however, may be destined for a scrap heap teeming with bygone lobby fixtures like key boxes, desk bells and hat racks. Some mid-market chains already are dumping imposing check-in counters for cozy, one-on-one welcomes or for virtual check-ins through kiosks or mobile devices.”

Hotels are saying they want to lure in a “younger, more tech savvy consumer”, like the wonderful readers of ChronicWanderlust. So what do you think about this automation in hotels?

3. National Parks are FREE This Thursday (Nov. 11th)

In honor of Veterans Day, national parks will not be charging any entrance fees on Nov. 11. It’s one of several fee-free days the park system has offered this year. Some outfitters, shops and lodges based in the national parks offer two-for-one deals and other discounts in conjunction with the fee-free program; details at http://www.parkpartners.org/Special-Offers-for-2010.html.

4.  JetBlue Comes to D.C.

Traveling to Washington D.C. just got much easier… JetBlue Airways launched service Monday at Washington’s Reagan National Airport with daily flights to Boston and Florida. Great news for snowbirds, lobbyists and school groups.

5. Qantas A380’s Still Grounded

Qantas has grounded its six Airbus A380s for at least 72 more hours, following a discovery of oil leaks in three engines, says a report by the Associated Press Monday.

Engineers from the Australian carrier conducted tests on the double-decker jets after an engine burst on a flight last week over Indonesia’s Batam island. The Sydney-bound flight returned and made an emergency landing in Singapore. No one was hurt.

Low Cost Powerhouse: Southwest Merges with Air Tran

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Holy billion-dollar merger Batman! Southwest Airlines has bought AirTran for a whopping $1.4 Billion! In a public statement on September 27th, AirTran Holdings, the parent company of AirTran Airways announced that they have, “entered into a definitive merger agreement to be acquired by Southwest Airlines with the intent of merging the two airlines, combining operations and building the strongest and most diverse low cost, low fare airline network in the world.”

Photo: Mike Fisher via Flickr

Dollars and Cents

In AirTran’s public statement, they went on to explain that under the definitive agreement, “shareholders will receive between $7.25 and $7.75 in consideration per share of AirTran common stock subject to certain conditions based on the Southwest share price at closing. Currently, the transaction price would be $7.69 in cash and stock for all outstanding shares of AirTran Holdings, Inc., subject to regulatory review and approval of shareholders. This is a 69 percent premium over the September 24, 2010, share price of AirTran stock and is valued at more than $1.37 billion in equity based on more than 178,000,000 outstanding shares. Including existing AirTran Holdings, Inc., indebtedness and capitalized aircraft operating leases, the aggregate transaction value is approximately $3.42 billion.”… in other words, lots and lots of money is being thrown at this.

SWA in ATL? Atlanta might be SWA's next stop (Photo: Chuck Koehler)

What’s Going to Change?

  1. So Long Orlando! – Air Tran’s HQ in Orlando will be moving to Dallas, where SWA calls home. This means that Orlando no longer has a major airline to call their own. Not many details have been released about the move or what will happen to their training centers at MCO.
  2. Hello Atlanta! – With AirTran’s resources, SWA can now move into Atlanta, a major market for any airline. AirTran already has 200 routes through Atlanta, giving SWA room to start moving more flights into the city. SWA said they want to bring low-fare competition to nearly all large carrier hubs it doesn’t serve now.
  3. What about the employees? – AirTran hasn’t said exactly what will happen to their 8,000 employees, but does believe they are in better hands with a well-funded airline like SWA. An AirTran memo which was released to all employees says that the merger will have no immediate effect on their jobs.
  4. More LUV – SWA plans to move into most, if not all, of AirTran’s markets. Since this is all breaking news, SWA hasn’t given full details of their entire plan.  The airline predicts growth in flights, jobs and service – all great things for Orlando (if operations increase). SWA announced “significant opportunities to and from Atlanta… as well as Washington, D.C. via Ronald Reagan National Airport. The acquisition also allows [SWA] to expand  presence in key markets, like New York LaGuardia, Boston Logan, and Baltimore/Washington.”
  5. Goin’ Global – SWA plans to broaden their international flight offerings, most likely using AirTran’s routes to the Caribbean from Orlando. In SWA’s press release yesterday morning, they explained that they have, “access to key near-international leisure markets in the Caribbean and Mexico.”

Photo: Josh Hallett via Flickr

Opinions Matter

Travel pundits, bloggers and analysts are already speaking up, voicing their concerns and preaching their praises for the new mega low-cost carrier…

  • Tad Hutcheson, a spokesman for Orlando-based AirTran, called it “a great day for AirTran Airways and Southwest Airlines.”
  • Southwest CEO Gary Kelly believes that, “The acquisition of AirTran represents a unique opportunity to grow Southwest Airlines’ presence in key markets we don’t yet serve and takes a significant step towards positioning us for future growth.”
  • George Hobica, founder of Airfarewatchdog.com said the merger, “spells bad news for low fares, since both airlines were leaders in the low fare space and had frequent, almost weekly, sales. I can only imagine that now pressure is on for American to find a partner, and also US Airways, and that will lead to even less fare competition.”
  • AirTran spokesman Christopher White explained that the deal will, “bring a level of competition to Atlanta that has never been seen before.”
  • “Southwest had been waiting to expand this past downturn and I think this acquisition proves that substantial organic growth is a thing of the past,” said Morningstar equity analyst Basili Alukos.
  • “No low-cost carrier can match the global access we bring to Atlanta,” said Delta spokeman Kent Landers.
  • Rhona Cook’s headline from the Atlanta Journal-Constitution says it all… “TRAVELERS CHEER SOUTHWEST-AIRTRAN DEAL”

How To Get Arrested On An Airplane

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Have people gone mad? It seems like every week the media is blasting out a story about an unruly passenger doing something on an airplane, forcing it to make an unscheduled landing and then landing him on the 5 o’clock news with a mug shot resembling a face not too different from those of fellow passengers after a long flight. But what exactly is it that gets these folks to join this version of the less-than-sexy mile high club?

(U.S. Army photo by SSG Jim Greenhill via Flickr)

On August 13th, a JetBlue Airways flight from Boston to the Dominican Republic was diverted to DC because of an “unruly passenger,” the airline said. A TSA agent annonymously reported that the passenger may have suffered an anxiety attack during the flight. According to various sources, the female passenger started yelling that somebody stole her money and then allegedly punched a flight attendant.

On August 20th, “Jet Airways flight 9W 571 from Kuwait to Mumbai today made an unscheduled landing at Muscat following a security incident on board. As a precautionary measure, the Boeing 737 landed in Muscat and a thorough check of baggage and cargo was carried out,” a spokesperson of the airline said. The airline was alerted by Omani authorities that they had a tip about a bomb.

Also on August 20th, a hijacking threat against an American Airlines flight from San Francisco to New York which forced it to be isolated for three hours turned out to be a hoax, authorities say. The 163 passengers onboard the Boeing 767 were questionned, re-screened for security and two passengers were led away in handcuffs, but they were quickly freed, and no one was arrested. This entire series of unfortunate events spawned from what turned out to be a “non-credible” phone threat to a hotel clerk at a Hampton Inn in suburban San Francisco, police said.

On August 27th, a flight attendant “overheard a passenger on an aircraft that was going from Toronto to Chicago talking about a possible pipe bomb at Bishop airport,” said Const. Isabelle Cotton. Canadian officials searched the plane and, thankfully, didn’t find anything of worry.

On August 28th, this is easily my favorite story of the month, a woman was arrested after allegedly trying to smuggle a live tiger cub on to a plane inside a bag of stuffed animals in Bangkok. The woman, not surprisingly, denied the bag was hers and claimed another passenger had asked her to carry it into the plane. She’s in jail.

On August 30th, nine passengers aboard a United Airlines flight from DC to Tampa were removed before takeoff due to a comment made to a crew member. After the group was kicked off the plane, they “spoke with airline officials who rebooked them on another flight”. We still don’t know what they said.

George Rizer/The Boston Globe

On August 31st, two men were arrested in Amsterdam while on a flight from Chicago to Yemen. Police discovered “suspicious items” in their checked baggage and contacted the Dutch to stop them. Both men, Americans of Yemeni descent, had some weird items in their bags; box cutters, watches strapped to bottle and multiple cell phones. In addition, police discoverd $7,000 in cash hidden on one of the man’s bodies. A US law-enforcement official said the men did not have banned items in their carry-on luggage and that federal air marshals were on the flight. It turns out that this was just one gigantic misunderstanding. According to reports, the men were bringing items from America home to their families and just happened to pack them in an extremely poor way.

On September 3rd, Miami International Airport was shut down after screeners found a bottle of chemicals in a passenger’s checked bags. Police checked the passenger’s identity and found that the 70-year-old scientist once spent time in prison nearly a decade ago for illegally shipping vials of bubonic plague bacteria. The busy airport was closed for 7 hours because the item “greatly resembled a pipe bomb,” a U.S. government official said. The FBI interviewed the passenger and checked the bottle… turns out it was being used for legitimate scientific medical research.

On September 8th, a Thai Airlines flight from Bangkok to LA was held in isolation by authorities after a threatening message was found written on the mirror in the lavatory. Police still haven’t said what exactly was written on Flight 794’s mirror, but it must have been serious because the plane was turned inside out by police and bomb squads.

As promised in the title of this post, a list of ways to get arrested on an airplane, as proved by crazy people in the past month:

  1. Punch a flight attendant
  2. Threaten a Hampton Inn employee
  3. Smuggle live tigers
  4. Say “bomb”
  5. Travel in a group
  6. Be Yemeni
  7. Tape a watch to a bottle of Pepto
  8. Write things on the bathroom mirror
  9. Put chemicals in your checked baggage

Seeing all of these incidents poses a question; is there an actual increase in ‘dangerous’ passengers, or are we simply being more proactive than we used to? This jump in airline arrests has both positive and negative effects on the industry. On the good side, flying is safe. On the downside, people who are undecided on a mode of transportation for their next vacation are going to be more hesitant to fly than they used to.

In the wise words of Robert DeNiro from the hilarious film Meet The Parents, “You can’t say bomb on an airplane”.

The Anatomy of a Fuel Dump

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Yesterday, a Continental Airlines Boeing 777 had to make an emergency landing right after taking off from Newark International Airport due to a hydraulics problem. Continental Airlines flight 9 landed safely at 12:15pm and departed once again for Tokyo later that night.

CNN photo of Flight 9 dumping fuel in NJ

What made this story newsworthy was CNN’s report: “The plane circled above New Jersey, dumping fuel”… In light of the ongoing oil spill in the Gulf, the story of a plane flying around Jersey spewing jet fuel strikes a stinging cord with many readers. As a pilot, I think it’s necessary to explain why and how a jet makes a fuel dump before landing, just like this Boeing 777 did yesterday.

An aircraft like a Boeing 777 is not only huge, it’s also incredibly heavy – especially when filled up with 47,890 gallons of fuel (Boeing 777-300ER). During the course of a flight, the plane obviously burns off the fuel and will arrive at its destination much lighter than when it took off. These planes cannot safely land at the same weight as when they took off because it can overload the landing gear and brakes – not to mention the extra danger in making an emergency landing with an airplane full of wildly flammable jet fuel (remember, the wings are gas tanks). So, when a plane has to make a landing early, it has to dump its fuel to lighten the load and make a safer environment for passengers.

Boeing 777 dumping fuel (aerospaceweb.org)

In an emergency event, like a hydraulic problem or passenger issue, the plane will not have enough time to burn off the fuel it needs to reach a safe landing weight – hence, the fuel dump. Modern aircraft are designed for possible overweight landings, but this is not done except in cases of extreme emergency because various maintenance inspections are required afterwards. Some planes, like the 737 and A320 don’t even have the ability to dump fuel.

Fuel dumps aren’t random – they are coordinated with air traffic control, and precautions are taken to keep other aircraft clear of such areas. Fuel dumping is usually accomplished at a high enough altitude where the fuel will dissipate before reaching the ground. Remember that fact if you try to blame Continental Airlines for environmental damages to Jersey. Fuel leaves the aircraft through a specific point near the tips of the wing so the fuel stays far away from the engines.

The dump nozzle (Photo: Gadling.com)

All types of jet fuel are derivates of kerosene, allowing it to rapidly evaporate in the atmosphere. Only a tiny amount of fuel actually reaches the ground in liquid form – so don’t worry Jersey, it’s not going to be raining gasoline any time soon. Kerosene dumped at high altitude on a warm day tends to evaporate fastest, but the characteristics vary depending on the weather conditions.

The FAA stipulates that fuel can only be dumped above a minimum altitude of 2,000 ft, to improve its evaporation and must be at least 5 miles apart from any other aircraft. The law also says that air traffic control has to direct the planes away from populated areas and major bodies of water.

According to Jeff Scott (Aerospaceweb.org), it has been estimated that as much as 15 million pounds of fuel was released over the world’s oceans by commercial and military aircraft during the 1990s. Although kerosene poses no danger to the ozone layer, it is a petroleum product that can impact water quality much like an oil or gasoline spill.

So now you know what CNN failed to explain; the fuel dumps are a necessary procedure to get a plane safely on the ground – its not harmless, but poses much less of a danger than an exploding airplane….

(Photo: Dailymail.co.uk)

Pack Less, Pay More: Neverending Baggage Fees

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Last week, as you’ve probably heard, low cost carrier Spirit Airlines introduced a $45 carry-on fee for any baggage that doesn’t fit under your seat. Backlash was fast, fierce and far-reaching. The same day as the announcement, “#Carryon” was one of the most used terms on Twitter. Bloggers, Tweeters, Facebookers, journalists and politicians all seem to agree on this issue… don’t charge carry-on bag fees!

Money in the bins for Spirit Air (Photo: Cote via Flickr)

Political views aside, we all owe a high-five to Senator Charles Schumer (NY) for announcing that Spirit’s carry-on fee is a  “slap in the face to travelers.” Amen, Senator.

He is currently working with the Treasury Department and DOT secretary Ray LaHood to plug the loophole allowing carry-on fees.  LaHood said, “I think it’s a bit outrageous that an airline is going to charge someone to carry on a bag and put it in the overhead. And I’ve told our people to try and figure out a way to mitigate that. I think it’s ridiculous… we’re gonna hold the airline’s feet to the fire on this. Because we have an obligation to do it and we have the ability to do it.”

Senator Schumer (Photo: Rochester City Paper)

Obviously, Spirit Airlines is defending their position. “In addition to lowering fares even further, this will reduce the number of carry-on bags, which will improve in-flight safety and efficiency by speeding up the boarding and deplaning process,” Spirit CEO Ken McKenzie said in a statement. So, basically Spirit feels that $90 for a round trip flight is worth the possibility of a slightly faster boarding process… I think not.

We’ve all been inconvienced by a fellow passenger trying to wedge his surfboard into the overhead bin, or the vultures from the back rows who stuff their bags in the front of the plane. It’s a pain in the ass, no doubt about it, but charging innocent passengers extra fees to curb these practices is just appauling. The cost vs. benefit is simply not worth it… each flight has the potential of saving a few minutes in boarding time, but will charge upwards of an extra $4,000 per flight.

Breakdown of Spirit Airlines fares:

It’s easier to understand their practices when you see an example of it in practice… here is the breakdown for a roundtrip flight from Washington DC – Orlando, including one checked bag and one carry-on.

Airfare: $76.03 each way.

1st Checked Bag Fee: $50 (booked in advance)

Carry-on Bag Fee: $60 (booked in advance)

Passenger Civil Security Fee:$10.00

Passenger Facility Fee:$18.00

Passenger Usage Fee:$16.00

Segment Fee:$14.80

September 11th Security Fee: $5.00

Grand Total: $325.86… after all US taxes and Spirit Air fees, you are paying over $325 for a $150 flight.

I can’t speak for everyone, but I certainly will NOT fly Spirit Airlines again. Will you?

Open Skies Hires Chef Michel Richard

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Does the idea of a plastic wrapped, pre-cooked, re-heated tray of diced chicken in chunky grey sauce with a gooey glob of brownish green “broccoli” not appeal to you? Airlines have been cutting back on food costs, relegating passengers to little pre-packed excuses for nourishment (if any).

yummy....

Not so on Open Skies! Famous French chef Michel Richard, the genius behind Washington’s Citronelle restaurant, has joined forces with Open Skies, BA’s all-business class airline. He’ll be whipping up custom-made meals with a changing menu for flights going from DC to Paris this summer… but buy your tix quick, he’s only working with them for 2 months.

how can this guy NOT serve good food?!

Layovers: The Best & Worst Airports to Kill a Few Hours

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Flying nonstop isn’t always the cheapest choice, so you are eventually bound to get stuck sitting around an airport. Layovers don’t have to be bad, in fact, some airports are fun! Here’s my list of the best and worst places to get stuck at… If you have an airport you want me to add to one of the lists, leave me a comment!

Waiting at the airport doesn't have to suck (photo: Robert S. Donovan)

– – – Best – – –

Baltimore crab cakes at Obrycki's... highly recommended!

Baltimore Washington International (BWI) – If you fly Southwest, you’ll probably get the option to pass through BWI airport, one of their home bases. BWI isn’t exactly centrally located, it’s a 20min train ride to anything, so don’t bother hitting the town during your lay over. Even though it’s fairly isolated as an airport, there are a ton of places to eat inside security. don’t bother leaving security, there isn’t much to see or do outside. BWI has a large food court with your typical fast-food joints, but also has a sit-down Silver Diner and an Obryki’s crab restaurant… how can you go to Baltimore and not eat a crab cake?

TSA's split-lane security lines at Orlando

Orlando International Airport (MCO) – Orlando’s airport is huge… massive! You will be overrun with Disney characters and little kids running around on leashes holding balloons. Don’t let the madness put you off, MCO is actually a nice place to hang out. Within security, you have typical dining choices, but outside security, you have dozens of options in their food court (ESPN Zone bar, Disney Store and a Harley Davidson shop). Inside the main atrium, there is a hotel with a glass elevator. Weasel your way onto the elevator and work your way up to the 8th floor, where there is a wonderful sitting area with panoramic views of the runway. (just don’t let the hotel employees catch you, they’ll make you go back into the airport). Security at MCO tends to be a breeze as well, they were the first airport to institute separate screening lines for passengers with children, normal passengers and “expert passengers” who know the drills. If you consider yourself an expert, than you can get through quickly.

One of the many boutique food shops in Schipol Airport... can you say Gouda?!

Amsterdam Schipol International Airport (AMS) – There are two great things about Schipol; it has a ton of activities and it’s close to town. If you have a 4 hour layover, you can easily grab a coffee in Amsterdam and make it back in time for your flight. They have high speed trains running on 15min intervals. Inside the airport, you have a plethora of options to eat, sleep, dine or even check out an art museum or get a massage. There are a couple dozen duty-free stores selling everything from tulip bulbs to giant boxes of cigarettes. The famous Rijksmuseum of Amsterdam set up a free mini-museum inside the airport, featuring a small exhibit of famous Dutch painters. There is also a pod hotel if you are trying to catch up on sleep. If nothing else, you can wonder this place for hours.

DFW from 3,000 feet up... it's a massive airport!

Dallas Ft. Worth International (DFW) – Texans joke that DFW airport is so big, “you land in Dallas and taxi to Ft. Worth”. Delays are abound at one of the busiest airports in the nation. As American Airline’s hub, you will see hundreds of AA flights being delayed (AA sucks). Dallas has a ton of dining options, such as steakhouses and great Mexican restaurants. DFW is massive and has a free monorail connecting the multiple terminals, giving your sweeping views of the airplanes landing and taking off. It’s fun to just ride the tram around and check everything out… word of advice, don’t eat a burrito before an international flight.

Air France's cushy Terminal 2E at CDG

Paris Charles De Gaule (CDG) – Air France’s terminal brings a whole new meaning to luxury! Their new terminal is brilliant, bright, clean and comfortable. They have comfortable wide seats, some reclining, some prone and all in funky colors. My personal favorite part during my 3 hour wait, were the FREE Playstation 3 consoles dotted around the terminal. You don’t get many dining options, but there are a few nice souvenir and boutique food stores.

– – – Worst – – –

Kansas City (KCI) – Kansas City is an aging, small airport without many dining or shopping choices. Security is located at the gates, so once you go through, you are stuck without any restaurants or stores. The one good thing is that security lines tend to be very short because most screening stations only deal with 3-5 gates. If you are looking to bring back a bottle of KC BBQ sauce, think again, because you’ll have to check your bag. I was more than bummed out to leave KC with nothing but a pair of postcards and a bag of trail mix. In their defense, KCI does offer free wifi (which is actually pretty decent).

Lots of excitement in Kansas City...

Las Vegas (LAS) – You can gamble here! Ok, so if you aren’t playing the slots, you have nothing else to do. LAS has highly contrasting terminals; Southwest’s terminal is small, dingy and smelly, while the big airlines have a nicer terminal. All the food is very overpriced… you better hit the jackpot if you want to eat dinner. At least you can hop in a cab and get to the strip in 10 minutes.

Las Vegas' madness carries over into the airport

Washington Dulles International (IAD) – Dulles is a nice airport, like any big city international airport. The international terminals are pretty nice, but all the other ones are aging. Most of the shops close very early, so if you have an evening flight, enjoy sitting and staring out the window. The shuttle bus system is slowly being replaced by an underground tram, but it isn’t working yet. Security lines get very long because all passengers must go through one small door. Plan on giving yourself an hour just to get through security. My biggest pet peeve with Dulles is their HORRIBLE customs zone… I’ve never made it through there in less than one hour… usually worse for foreign citizens. If you are flying into the US, pick another airport.

Dulles' ultra-slow "mobile lounges" connecting terminal

Hartsfield-Jackson International Airport (ATL) – Atlanta is the busiest airport in the world! For the past few years, it has put out more passengers than any other airport in the world. Every terminal has a few places to eat and shop, but the underground trains tend to run slowly and security lines are insane. The airport is no where near downtown, so don’t plan on leaving the airport while you’re waiting. If you like crowds, crowds and more crowds, then Atlanta is the place to be!

If you like standing in line, you'll love Atlanta

Birmingham Airport (BHM) – Plenty of Delta regional flights stop through Birmingham because of it’s central location in the American southeast. Inside the airport, there is basically nothing. It’s old, it’s smelly and there’s nothing to do but sit and read. I was stuck there for over 4 hours and was ready to gouge my eyes out from the lack of stores, internet, food and AC plugs. Awful.

A whole lot of nothing at Birmingham's airport

– – – Free WiFi – – –

Some airports are giving out free WiFi in their terminals for passengers waiting for flights… plenty of airports offer wifi-by-the-hour sales, but a select few give it out for free.

Anchorage Airport – Alaska

Phoenix Sky Harbor International Airport – Arizona

Tucson International Airport – Arizona

Long Beach Airport – Long Beach

Oakland Int. Airport – Oakland

Palm Springs International Airport – Palm Springs

Sacramento International Airport – Sacramento

San Diego International Airport – San Diego

Mineta San Jose International Airport – California

Santa Barbara Airport – California

Colorado Springs Airport – Colorado

Denver International Airport – Colorado

Ft. Lauderdale/Hollywood International Airport – Florida

Southwest Florida International Airport – Florida

Gainesville Regional Airport – Gainesville

Jacksonville Airport – Jacksonville

Key West International – Key West

Orlando International Airport – all public areas and the “Cell Phone” parking lot – Orlando

Palm Beach International – Palm Beach

Tallahassee Airport – Florida

Tampa International –  Florida

Honolulu Airport (Gate 13) – Hawaii

Indianapolis International Airport (new terminal area) – Indiana

Louis Armstong International – New Orleans

Bangor International Airport – Maine

Logan International Airport – Boston, Mass

Kansas City International Airport – Kansas City

McCarran Airport – Las Vegas, NV

Reno-Tahoe International Airport – Nevada

Atlantic City Airport – New Jersey

Albuquerque International Sunport/Airport – New Mexico

Albany International Airport – New York

JFK (JetBlue Airways – Terminal 6) – New York

Long Island MacArthur Airport – New York

Rochester Airport – Rochester

Syracuse International – Syracuse

Cleveland Hopkins Int. Airport – Ohio

Tulsa Int. Airport – Oklahoma

Portland International Airport (Main Level) – Portland

Philadelphia International Airport (look for ATT WiFi signs) – Philadelphia

Pittsburgh Airport – Pittsburgh

Wilkes-Barre/Scranton Airport – Wilkes-Barre/Scranton

Charlotte-Douglas International Airport – North Carolina

Greenville/Spartanburg Airport – South Carolina

Myrtle Beach Airport – South Carolina

Sioux Falls Regional Airport – South Dakota

Lubbock International Airport – Lubbock

San Antonio International Airport – San Antonio

Salt Lake City Airport – Salt Lake City

Burlington International Airport – Vermont

Bellingham International Airport – Washington

Seattle-Tacoma International Airport – Washington

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